Support
Something broken? Start here.
Most problems get solved over the phone or a remote session. If we need the machine on the bench, drop-offs are by appointment only.
Step one
Call us
Ben Versang answers. Describe what's happening and we'll tell you straight away whether it's a remote fix or a bench job.
07 4281 6819
Step two
Remote access
Download our remote support app so a technician can see your screen and fix the problem over the internet — wherever you are.
Download remote support
Step three
Drop it in
Please contact us for an appointment to drop off your equipment — by appointment only. Suite 2/78 Pease Street, Cairns.
Book an appointment